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Navigating the Future of Work: Research Based Insights for Leadership Learning + Development Priorities

As we reflect on the transformative year of 2023, the landscape of the workplace continues to evolve at an unprecedented pace. The Wiley Workplace Intelligence Annual Report: Top 10 Takeaways from 2023, released by Wiley Everything DiSC, provides a crucial understanding of the shifting dynamics within organizations. The findings from this report underscore the critical nature of leadership development. The team at Botree has been following these trends in leadership development for over a decade culminating in the rollout of the Level Up Hybrid Leadership Program. It offers a timely solution to the challenges and opportunities highlighted in this report.

Well-Being and Performance

Wiley’s report identifies the intricate role of managers in balancing employee satisfaction with productivity, emphasizing that well-being directly influences organizational performance. When asked, 45% of respondents said these wellbeing initiatives have a positive impact. Your leadership upskilling philosophy needs to be designed with this balance in mind, fostering an environment where leaders can cultivate a culture of well-being that translates into enhanced performance across the board.

The Human-AI Synergy

With AI's role in the workplace increasing, the report suggests that AI cannot replace the nuanced capabilities of humans in learning and development. New leadership development programs should leverage AI to compliment the human aspect of learning, utilizing technology to enhance, not replace, the personal growth journey of leaders. Contemporary leadership resources should outline how to use AI tools to practice modern leadership so that leaders are equipped with the necessary skills to lead in a technologically enhanced environment.

Culture Beyond Location

The revelation that organizational culture is not confined to physical spaces but is rooted in connection and belonging reaffirms the requirement for leaders to create a sense of community, regardless of their geographic locations. This approach aligns with the modern work environment's hybrid and remote models. Leaders must be able to coach in a way that is accessible, fair and effective, no matter where team members are based.

Upskilling to Bridge Skills Gaps

The Wiley report also shares that organizations are acknowledging the widening skills gaps, particularly in technical and interpersonal areas. Learning and development priorities should include a focus on both hard and soft skills development, equipping leaders with the necessary tools to navigate the complexities of today’s workplace.

Conflict Management Training for Managers

Wiley also found that managers often lack adequate training to manage conflict with only 57% reporting receiving training. A leadership program should center a  commitment to empowering leaders with practical skills for conflict resolution, ensuring they are well-equipped to handle disputes constructively and maintain a harmonious work environment. Tools that provide practical, clear and sustainable support hit the mark and should be able to be seamlessly applied with diverse individuals.

Bridging the Safety Gap

The disparity in psychological safety among different organizational levels highlights the need for programs that foster an inclusive culture where all members feel safe to take risks. Programs that address this by creating an environment where learning from failure is encouraged, thereby closing the safety gap between executives and other contributors will have the most impact. Building communities of practice that model mentorship networks for problem solving lead to the cultural and behavioral shifts required for sustainable change.

Communication: The Heart of Engagement and Leadership

With communication identified as both a critical driver of engagement and the most sought-after quality in leaders, programs ought to place a strong emphasis on developing effective communication skills. This not only enhances engagement but also prepares leaders to inspire and connect with their teams in meaningful ways. A strong sense of self-awareness and adaptable perspectives are the keys to communicating effectively with a variety of stakeholders.

Optimism and the Future

Finally, the report's conclusion states that 83% of respondents are optimistic about the future of their organizations. This sentiment mirrors the philosophy behind Botree’s Level Up Hybrid Leadership Program. By focusing on well-being, embracing AI, fostering communication, and bridging skills gaps, our program is designed to propel organizations towards a future where optimism is matched with tangible success.

As we navigate the complexities of the modern workplace, the insights from the Wiley Workplace Intelligence Annual Report are enlightening. Botree’s Level Up Hybrid Leadership Program, with its forward-thinking curriculum and commitment to addressing these insights has been designed with these new realities in mind. It offers organizations seeking to cultivate a resilient, adaptable, and optimistic leadership team ready to face the challenges and opportunities of tomorrow a sustainable way to level up their leadership. 

To learn more about the program, reach out to


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