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Level-Up™
Customer Experience
We believe customer experience is your brand in action.
Level-Up™ Customer Experience empowers front-line teams to deliver service that feels personal, purposeful, and powerful. This course equips participants to transform everyday customer moments - from the first greeting to the final sign-off - into experiences that foster trust, resolve issues with empathy, and reinforce your brand at every step
Who is it for?
This program is designed for customer-facing professionals across industries - including retail, hospitality, service, tech support, and admin roles - who want to enhance their communication, de-escalation, and connection-building skills.
How is it delivered?
Delivered virtually through our private Growth Hub™ learning platform, with the option to add live virtual facilitation by our certified trainers.
What is Included?
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Full access to all 3 course modules through our Growth Hub™ platform - anytime, on any device
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12 months of ongoing customer experience tips and refreshers sent to your inbox
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Optional live virtual sessions with certified facilitators
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24/7 access to our on-demand Coaching Portal
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Downloadable templates, guides, and real-world frameworks
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Practical, gamified learning built into every course