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Do You Go Around or Through Problems?


“Most people spend more time and energy in going around problems than in trying to solve them.” – Henry Ford


Workflow mapping is about understanding your problems and opportunities head on. Having roots in the manufacturing world, many of you may know workflow mapping through its relation to Lean Six Sigma as a process for identifying inefficiencies. Although we have team members Lean certified, Botree takes a different approach to workflow mapping that fits with our model.

We believe that the defining factor for any given measurement in a business is their people. Who are your people, what are their skills and how do they go about doing things? With that in mind we translate this approach to our version of workflow mapping. The principles are the same; start at the end, be as granular as possible, look for opportunities and barriers to improve your process. We layer in thinking through the process from different perspectives, highlighting where and how you can invest in your people to enhance the workflow and recommend and embed supportive resources into an illustrated version of the workflow so it becomes a living document with executable use value*.


Workflow is ideal for a few different types of businesses:

  1. A business in start-up mode who want to build the best possible process to launch their business with – setting them up for immediate exceptional client experience and foresight of any barriers that will arise

  2. Businesses that have been successful for a while but know they have to be more productive to reach the next level of success – they need to understand where their bottlenecks and opportunities are to reach their inherent potential

  3. Businesses looking forward and succession planning – businesses that want to increase the valuation of their company and ensure institutional knowledge lives in the organization not the individual making the business turnkey to successors and buyers


Workflow mapping your business can seem like an overwhelming project but at its roots you already know all the content, you just need someone to help pull it out of you. Botree clients that invest in workflow mapping with us see an average of $10,000 in bottom line savings immediately during the live workshop. Having an illustrated overview of your business and clear direction for your team is invaluable – but the actualized savings are nice too!


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* https://www.forbes.com/sites/forbestechcouncil/2019/05/09/its-never-too-early-to-start-mapping-business-processes/#35e17b10335c

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